Privacy

1. Who we are

The website gengautoverhuur.com is operated by Correct Carrental B.V., trading under the name G en G autoverhuur (Goed & Goedkoop Autoverhuur), established at Seru Loraweg 31, Willemstad, Curaçao. Commercial register number: 106011.

We are responsible for the processing of your personal data as described in this statement. Do you have a question about privacy? Email us at info@gengautoverhuur.com or call +5999 789 2222.

2. What data we process

When you submit a reservation request we process:

• first name, name prefix and surname;
• date of birth;
• email address and telephone number (or WhatsApp number);
• address: street and house number, postcode, place of residence and country;
• flight number (only if you provide it);
• desired car or class, transmission preference, the choice to buy out the excess (deductible), pick-up and return date, pick-up time and pick-up location;
• your comments;
• if you add a second driver: that driver’s name and date of birth. Make sure that person knows you are providing this data to us.

When you use the contact form we process your name, email address, telephone number, the subject and your message.

When you collect the car we ask for your driving licence and your credit card and we make copies of them at our office.

Technical data with a form. When you submit a form, we also store: your IP address; your country, region and city (derived from your IP address); the type of device, the operating system and the browser; your language setting and time zone; the size of your screen; how long it took to fill in the form; and how many pages you viewed in that session.

Origin of your visit. With your request we store which page you landed on, which website you came from and, if you came via an advertisement or campaign, the campaign data and the click ID of that advertisement (Google, Meta, Microsoft or TikTok). This helps us see which channels generate requests. During your visit this data is temporarily stored in your browser (see the cookie policy).

Website statistics and advertisements. With your consent we measure the use of the website and the results of our advertisements. Which data this involves is set out in the cookie policy.

3. What we use your data for

• Handling your request and performing the rental agreement: checking availability, contacting you, drawing up the contract, holding the deposit and handing over the car. Legal basis: performance of the contract, or steps taken at your request before a contract is entered into.
• Sending a confirmation that we have received your request. Legal basis: performance of the contract.
• Answering your question if you use the contact form. Legal basis: legitimate interest, namely being able to answer questions.
• Securing the website and the forms and preventing abuse and spam, for example with a limit on the number of requests per IP address. Legal basis: legitimate interest.
• Insight into origin and device for requests: seeing which channels and devices generate requests. Legal basis: legitimate interest.
• Our administration and legal obligations. Legal basis: legal obligation.
• Website statistics, measuring advertisements and displaying advertisements. Legal basis: your consent. You can withdraw it at any time (see article 9).

4. How long we keep your data

• Reservation requests and contact messages received via the website are kept for a maximum of 12 months after they have been dealt with.
• Technical data and origin data belonging to a request are kept for the same period as the request itself.
• If a rental agreement is concluded, we transfer your data to our rental system. There we keep it for as long as necessary for the rental, the settlement of deposit, damage and fines, and for as long as the law or our administration requires.
• Copies of your driving licence and credit card, which we make at our office when you collect the car, are kept no longer than necessary for the rental and its settlement.
• Cookies and similar technologies: see the cookie policy.

After the retention period has expired, we delete or anonymise your data.

5. Who we share your data with

We do not sell your data. We share it only with parties that process it on our behalf, or if the law requires us to:

• Cloudflare: hosting of the website, storage of requests in a database and sending of email. The database is located in a European region.
• Our email provider, for the company’s mailboxes.
• Our rental system, in which we record the data of rental agreements.
• Google (Tag Manager, Analytics and Ads): only after your consent for statistics or advertisements.
• Meta (Facebook pixel): only after your consent for advertisements.
• Authorities or other third parties if we are legally obliged to do so.

6. Transfers outside Europe

We are established in Curaçao. Google, Meta and Cloudflare may also process data outside the European Union, for example in the United States. In doing so, those parties rely on legal safeguards, such as standard contractual clauses or the EU–US Data Privacy Framework.

7. Cookies and tracking code

On our website we use cookies and similar technologies. What exactly these are, what we use them for, how long they remain stored and how you change your choice, you can read in our cookie policy.

8. Security

Our website works via a secure connection (https). Requests are sent encrypted and stored in a database to which only we have access. We take appropriate technical and organisational measures against loss, misuse and unauthorised access.

9. Your rights

You have the right to:

• access your data;
• have your data corrected or completed;
• have your data deleted;
• have the processing restricted or object to it;
• take your data with you in a common format (data portability);
• withdraw your consent, for example via the “Change cookie settings” button in the cookie policy. This does not affect the processing that has already taken place.

You can send a request to info@gengautoverhuur.com. We may ask you to identify yourself and will respond as soon as possible, at the latest within one month.

10. A complaint

Do you disagree with how we handle your data? Then please contact us first. You can also lodge a complaint with the supervisory authority. In Curaçao this is the Data Protection Authority (College bescherming persoonsgegevens). For visitors in the Netherlands this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) (autoriteitpersoonsgegevens.nl).

11. Applicable law and changes

This privacy statement is governed by the legislation of Curaçao, including the Landsverordening bescherming persoonsgegevens (National Ordinance on the Protection of Personal Data). For visitors from the European Union we also comply with the General Data Protection Regulation (GDPR). We may amend this privacy statement, for example if the website changes. The date at the top shows when the text was last changed.